E-Government and Artificial Intelligence in Electronic Administration: A Normative Legal Analysis of Modern Government Digitalization

Hananta Aldhanny Wibisono; Reza Octavia Kusumaningtyas; Helmi Ayuradi Miharja

doi:10.66277/jldc.v1i1.20

Authors

Hananta Aldhanny Wibisono School of Computer Science, Universitas Bina Nusantara, Jakarta, Indonesia
Reza Octavia Kusumaningtyas Faculty of Law, Universitas Negeri Semarang, Semarang, Indonesia
Helmi Ayuradi Miharja Hartford International University, Hartford, United States

DOI:

https://doi.org/10.66277/jldc.v1i1.20

Keywords:

Artificial intelligence; digitalization; e-government; electronic administration.

Abstract

Digital transformation is a central pillar of Society 5.0; however, translating technological advancements into sustainable public value within public administration remains limited, particularly in terms of legal readiness. Although existing scholarship on e-government and Artificial Intelligence (AI) predominantly focuses on technological efficiency and service innovation, there remains a significant research gap concerning the absence of a robust and comprehensive legal framework governing AI-based e-government in Indonesia, which represents the central problem and novelty addressed in this study. This research examines the application of AI in e-government from a normative legal perspective, focusing on Indonesia’s regulatory preparedness. It employs normative legal methods through conceptual, statutory, and comparative approaches. The findings demonstrate that AI possesses substantial potential to enhance electronic administration by improving efficiency, accuracy, and responsiveness in public services. Nevertheless, Indonesia currently lacks a comprehensive and binding legal framework specifically regulating AI implementation in e-government, particularly in relation to accountability, transparency, data protection, and legal safeguards for citizens. This regulatory deficiency generates legal uncertainty and risks undermining public trust in digital governance. A comparative analysis with the United States reveals a more structured regulatory approach to AI-based e-government, supported by clearer data protection and accountability mechanisms. This research contributes a novel legal analysis by positioning regulatory readiness as a prerequisite for responsible AI-driven governance, arguing that technological transformation must be institutionally anchored within a coherent legal framework. Strengthening Indonesia’s legal infrastructure is therefore essential to ensure accountable AI implementation and to realize sustainable digital government transformation.

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